We conducted an audit of valet parking services at the Fort Lauderdale-Hollywood International Airport.
The objectives of our review were to determine whether all valet parking revenues have been received by the County and accounted for properly, to determine whether the parking contractor, SP Plus Corporation, Inc. (SP Plus), has complied with the contract and to determine any opportunities for improvement.
We conclude that valet parking revenues have been received by the County and have been accounted for properly. We conclude that SP Plus does not consistently comply with the contract, and the Broward County Aviation Department (BCAD) does not provide adequate management oversight and contract administration over valet parking operations to ensure optimal profitability, cost effectiveness and contract compliance.
Our report contains a total of 23 recommendations for improvement. |